Before you send

Three details turn an enquiry into a priced route

Send the route, your departure window and how many of you are travelling. You get back a dated fare, the current seat status and the campus pickup point, usually within one working day.

  1. Route

    Name the cities you want, for example Kyiv to Krakow. If you have no preference, say so and we will propose the cheapest coach pair for your dates.

  2. Departure date

    A fixed date, or a window of no more than five days. The month alone is enough while your exam timetable is still moving.

  3. Group size

    The exact headcount, not an estimate. Groups of five or more fall into the group discount tiers, and one named contact is enough for the whole party.

Fares are quoted in euro per person, based on double occupancy, subject to availability; taxes and fees may apply.

Seat counts updated each morning. Last update: 14 March, 07:00.

Continue to the enquiry form

Enquiry

Send a departure reference, get the seat quoted

Take the code from the departure ledger and tell us how many are travelling. Every reply names the seat status, the student rate check, and the price basis. One working day, Monday to Friday, 09:00 to 18:00 Kyiv time.

Seats are confirmed by reply, never automatically. Prices in EUR, per person, based on double occupancy.

Office / support hours

Where to find us, and when we answer

A departure question, a student rate check or a seat count reaches a named coordinator, not a queue. Write during the windows below and the reply carries a date and a time on it.

Registered office
5th Floor, Business Center 'Europe', 25 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine
Legal entity
vyzarax.com LLC, EDRPOU 39478018
Phone
+380 981 698 5375
Email
contact@vyzarax.com
Mon to Fri
09:00–19:00 Kyiv time. Replies inside 4 working hours.
Saturday
10:00–15:00 Kyiv time. Replies inside 8 working hours.
Sunday, holidays
Closed. Messages left overnight are answered Monday before 11:00.

All times are Kyiv time (EET/EEST). Prefer writing? Use the enquiry form and pick the office details you need.

Form safety

What not to send through this form

The enquiry form on this page is for questions, seat checks and booking requests. It is not a document channel.

  • Passport or ID scans, photographs of documents, or full passport numbers.
  • Card numbers, expiry dates, CVV codes, or internet banking logins.
  • Bank statements, payment receipts, or transfer confirmations.
  • Any password, PIN, or one-time code sent to you by SMS or email.

When a deposit or balance is due, the request comes from contact@vyzarax.com and states the amount, the departure date and a reference number. Nothing in that request asks for a card number by email or in a message box. A message that does ask for one is not from us.

Student status is checked in person, not by upload: bring a valid ISIC card, or a current student ID with a photograph and a validity date, to check-in. If you need to put something in writing, ask first at contact@vyzarax.com or call +380 981 698 5375 and we will name the channel to use.